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Overview


ABOUT

We partner with the best people in the business.

It's a winning formula. We use our proprietary process and draw on the expertise of our fully vetted partners. This amplifies our skillset; enhancing your procurement goal and delivering best practice solutions to your in-store challenges. 

 

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Overview


ABOUT

We partner with the best people in the business.

It's a winning formula. We use our proprietary process and draw on the expertise of our fully vetted partners. This amplifies our skillset; enhancing your procurement goal and delivering best practice solutions to your in-store challenges. 

 

SCOPE

FULL STORE ENVIRONMENTS
SHOP-IN-SHOP
POP/POS
GRAPHICS & SIGNAGE

SERVICES

INTERPRETATION

Brand Review
Competitive Realities
Graphic Standards
Program History  
Program Planning

DESIGN DEVELOPMENT

Program Objectives
Retail Messaging  
Conceptual to Final Design
Merchandising Strategies
Sampling, Engineering, Prototyping

EXECUTION

Activation Planning  
Global Manufacturing (Domestic/Offshore) Warehousing/Fulfillment  
Shipping/Installation
Program Evaluation 

 


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Our Team


WHO IS TCG?

TCG collaborates with clients and supply chain partners to deliver exceptional work. Our talented and adaptable people are committed to exceed client and company expectations by working creatively, urgently, and with attention to detail to provide high-value, high quality, global retail solutions.

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Our Team


WHO IS TCG?

TCG collaborates with clients and supply chain partners to deliver exceptional work. Our talented and adaptable people are committed to exceed client and company expectations by working creatively, urgently, and with attention to detail to provide high-value, high quality, global retail solutions.

Our business model dictates that the value of our organization lies within our employees. We hire the best talent with the goal of long-term retention. Management’s focus is people-oriented and we develop our team via specific employee enrichment methods, knowing that talented, happy and fulfilled employees breed business success. We operate with integrity and keep our employees informed of tactical priorities, the big picture, and results. TCG’s business success is shared across the entire team and our cultural desire to assist each other extends beyond our office doors and includes helping the needy within our local community.

We compete in a dynamic deadline-driven industry which can make for a challenging and hectic work environment.  Our staff understands this as the nature of our business and they find it exceedingly rewarding because we encourage people to work collaboratively, dynamically, and to avoid complacency. Innovation pervades all facets of our operation, and we are constructively disruptive in order to continually improve and develop the next best practice. 

This mindset feeds into communication with clients. We are transparent and willing to have the difficult conversations. We work hard to maintain a pulse on our industry and our clients’ business, knowing their success will strengthen our long term relationship.


LEADERSHIP

Mark Adams
Chief Operating Officer

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Mark is responsible for the strategic and operational leadership in all facets of TCG’s business. Prior to joining TCG, he worked in growth oriented creative, three dimensional, marketing service industries ranging in size from $15 to $100M. Skills include providing C-level management, strategic planning and tactical assistance in the budgeting/planning process.

He has also served as an advisor to emerging firms by providing merger, acquisition assistance, turnaround guidance and growth strategies for building incremental divisions. Mark joined TCG in 2008 as part of TCG’s broader strategic plan to broaden growth, develop a more distributed leadership team and drive a 10 year long term strategic plan. Mark’s leadership strength lies in his ability to operationalize strategy—translating TCG's strategic objectives into meaningful plans and tactical activities.

Jeff Chiu
Creative Director 

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Jeff rejoined The Carlson Group in 2016 after being a part of the team previously as a senior industrial designer. Prior to TCG, Jeff worked in product design for over a decade in both consulting and corporate environments leading new product innovation and visual brand language initiatives. His design work across multiple disciplines has informed a unique perspective of how every facet of the brand experience is interwoven and he strives to create meaningful solutions that connect brands with their consumers.

His approach to creative leadership is thoughtful, collaborative, and process driven. As Creative Director, Jeff works with a talented team of designers, engineers, and project managers that are integral in consistently delivering impactful results for TCG's clients.

Jim Thompson
Vice President - Operations

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Jim joined The Carlson Group in 2012 and previously worked with manufacturing companies ranging from $30 to $180 million dollars. Jim brings to TCG two decades of hands-on management, sourcing, manufacturing, installation, and warehousing experience. He has worked both with domestic and international partners throughout the globe including but not limited to: China, Taiwan, India, South America, and Europe.

His leadership strength lies in process development/training, constant improvement, and knowledgeable oversight. His ability and familiarity with international laws, manufacturing practices and cultures represent TCG’s commitment to provide true Global Services to its clients.

Laura Dillon
Director of HR and Administration

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Laura joined The Carlson Group in January 2008 and possesses several years of human resources experience. Prior to her tenure with TCG, Laura held positions in technology sales and recruiting. Her expertise includes staffing management, employee development, compliance, benefits, payroll, performance management, and employee relations.

Laura is passionate about finding new talent to fit in with the TCG team. She develops rapport easily with staff at all levels of the organization and continues to work towards empowering employees to engage in 360 communication, perform at a high level against their department metrics, and have a deeper understanding of how they can impact TCG’s long term strategic goals. Laura holds professional accreditations of Society for Human Resource Management Certified Professional (SHRM-CP) and Professional in Human Resources (PHR).

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Our Approach


OUR APPROACH

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Our Approach


OUR APPROACH

SIMPLER IS BETTER

Quite often the back-to-basics, tried and true approach, works best. In today's retail world decisions and therefore speed to market can be unduly delayed due to over thinking and data overload.

Our approach focuses on:

› Interpreting your brand goals and cross functional retail program strategies.

› Creatively converting those interpretations into executable 2D/3D retail designs.
› Engineering and producing those designs in a cost effective, high quality manner.
› Effectively managing the storage, distribution, and installation of your fixture inventory. 

It's a very basic yet comprehensive approach that maximizes your spend and provides unique speed to market. 

 


How is it better?

› It is holistic. It addresses the full ecosystem of retail programs, from brand strategy through global operational and logistic details.  In addition, the engagement of all stakeholders from the beginning ensures consensus decision making. Faster speed to market, lower project development costs.

› It is flexible. Each category and each brand is unique. Our process addresses differing needs of both brands and retailers, creating better-informed and more efficient programs while rapidly calibrating to include only what is relevant. We help you generate cross functional consensus.

› It is simple yet smart.  One-stop shopping, single point of contact. Our seamless process and experienced team members offer professional depth that is efficient and effective, with nothing lost in the translation/transition from interpretation to execution.

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Contact Us


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Contact Us


 

OUR OFFICES

USA

HQ: Chicago
350 E 22nd Street
Lombard, IL 60148
630.613.5000

CHINA

Shanghai
789 Zhao Jia Bang Road
10th Floor, Unit 3
Jun Yao International Plaza
Shanghai, China 200032


Contact Us

SALES INQUIRIES:

Mark Adams
630.613.5022

SUPPLIER INQUIRIES:

Jim Thompson
630.613.5026

FILE TRANSFERS:


Careers

THE CARLSON GROUP IS ALWAYS LOOKING FOR GREAT PEOPLE WITH THE POTENTIAL TO BECOME GREAT EMPLOYEES.

We are committed to equal employment opportunity. If you’re interested in working for us click here to view and apply for open positions. (By clicking this link you will be redirected to our career recruitment portal).

employment@carlsongroupinc.com
Fax: 630.613.5059